Answer missed & after-hours calls
Professional AI greeting when you can’t pick up—nights, weekends, or mid-job.
After-hours & overflow for trades
Never lose a night job to voicemail again.
Night Line Desk is an AI after-hours desk for US home-service businesses. It answers missed and after-hours calls, captures who called and what they need, then sends you an SMS / email owner alert so you can call back prepared.
Demo line: +1 702-710-4072 · Built for TCPA-aware outreach
Built for busy owners who can’t sit by the phone
When you’re on a job site, closed for the night, or simply miss a ring, Night Line Desk covers the line so leads don’t go cold.
Home services
HVAC, plumbing, electrical, roofing, landscaping, cleaning, and similar trades.
Local small businesses
Shops and service firms that rely on inbound phone leads after hours.
Solo & small teams
Owners who need coverage without hiring a full-time receptionist.
US-focused
English call handling and notifications designed for US business hours and time zones.
What you get
Clear coverage for missed and after-hours calls—no fluff, no fake reviews.
Capture name, reason & callback
Structured lead intake so you know who called and why before you dial back.
SMS & email alerts to the owner
Lead details to your phone and inbox within minutes so you can call back fast.
Custom greeting & FAQs (Growth+)
Your business name, hours, service area, and simple answers callers ask most.
Warm callback (Pro)
We finish intake, alert you with context, and can attempt one callback to you—not a live patch-through to the caller.
Weekly summary & lead tags (Growth / Pro)
Growth adds a weekly call summary; Pro adds urgent / routine / spam tags plus review follow-up prompts.
Simple monthly pricing
Pick the plan that matches how you want after-hours coverage handled.
Starter
$99/mo
Core missed-call and after-hours intake.
- Answer missed & after-hours calls
- Capture name, reason & callback number
- SMS / email alerts to the owner
Growth
$199/mo
Everything in Starter, plus custom coverage.
- Everything in Starter
- Custom greeting & FAQs
- Weekend coverage
- Weekly call summary
Pro
$299/mo
Faster handoff for high-volume shops.
- Everything in Growth
- Warm callback attempt to you on hot leads
- Lead tags (urgent / routine / spam)
- Review follow-up support
Try the demo or get in touch
Call the demo number to hear Night Line Desk in action. Or email hello@nightlinedesk.com — we read every message.
AI voice desk — not a live receptionist. Keep your business number. Cancel monthly.
Night Line Desk helps you answer and route business inquiries. It does not provide medical, legal, or emergency advice. Callers with emergencies should dial 911. Messaging and call practices are designed with TCPA considerations in mind; obtain appropriate consent before using captured numbers for marketing texts or autodialed outreach.